Wednesday, August 27, 2014

OneStop How To's for a New School Year


Before your student begins the Fall Semester, OneStop Student Services has a few How To's to share with you.

If you as a parent will be contacting the OneStop office to discuss financial aid or student account concerns/questions, please know that the FERPA (Family Education Rights & Privacy Act) must be authorized by your student.  This authorization is located on the student's OneStop page - #7A in the main checklist.  Your student will create a 6 digit code during their authorization.  Please have this on hand to confirm your identity so that you are able to speak with our office.  Also located in the checklist, #7b is the enroll or decline Health Insurance authorization form.  Both authorizations are interactive, and can be completed fully online. 

Please take a moment to review your student's financial aid award letter.  If there are any discrepancies such as on/off campus housing, student level etc., please contact the OneStop office.
  

Once offered financial aid, if you or your student have any questions about the content of the award, please call or email a Counselor with OneStop to discuss the award letter contents.  The easiest way to reach us is at onestop@css.edu or by phone at 218-723-6570.

If you have completed your FAFSA for academic year 2014-2015 and have not received an award letter, please contact OneStop to make sure all documents needed have been received.  

Schedule Bills for Fall 2014 are emailed to your student's CSS email account.  An additional copy of the schedule bill can be emailed to a second email address with the authorization of the student.  This additional email can be added to your student's OneStop Page under the Providing Guest Access. 
 
 Click here for an example of a schedule bill to assist in the review of your student's information.

Payment Options:
Cash payments will be accepted by the Cashier located next to the OneStop office in Tower 1127.  The cashier is available Monday-Friday 8:00-4:00.

Online checks and credit card payments can be made online.  A student can make a payment from their OneStop page #8 on the checklist, and a parent can be granted guest access to make a payment online.  A student can grant this access by adding the information required in the Providing Guest Access box on their OneStop page.  Please note there is a 2.75% fee for card (debit or credit) payments made online.

You can enroll in a payment plan for Fall and/or Spring - each offer a rolling monthly payment plan of up to five payments.  If you wish to sign up for the Fall plan, please do so before September 3rd to have the first payment deducted from an account you designate on September 5th (At the time of posting, there are only 4 payments available remaining on the plan for Fall 2014).  Payments will be deducted on the 5th of each month.  A plan will be available for Spring sometime the middle of December.  To enroll each semester there is a required $25.00 non-refundable enrollment fee.  To sign up on the plan you will work with your student on their OneStop Page.  The enrollment plan is located on #5 of the OneStop checklist.

Wire Transfer is available to families living abroad.  Please contact Christy Alvar or Terry Marholz 1-800-447-5444 to for more information on a wire transfer of funds.

We look forward to working with you and your student(s) as we move in to the 2014-2015 academic school year. 

Please contact a Counselor with OneStop Student Services if you have any questions regarding your student's account or the contents of this message.

Email: onestop@css.edu
Toll free Calls: 1-877-287-8716 
Local Calls: 1-218-723-6563 
Office: Tower 1130 - Monday- Friday 8:00AM-4:30PM


Thank you,
OneStop

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